Money on SceneTown
Where your money goes when you buy, sell or host on SceneTown, and what protects it on the way.
Payments are opening in stages. Anything marked Opening soon is how that part works once it opens.
Tickets, music and memberships, from checkout to your receipt.
Step 1 of 5
Live todayYou buy from the people who made it
When you buy a ticket, music or a membership from an artist, a venue or an organizer, they're the seller. SceneTown collects the payment for them.
Payments by Stripe
Stripe moves money for millions of businesses, from new startups to some of the world's largest companies, and is certified as a PCI Level 1 Service Provider, the highest level of card-security certification in the payments industry. Your card details go to Stripe and stay there.
At a glance
- Who you pay
- The artist, venue or organizer. SceneTown collects for them.
- Your card
- Goes to Stripe. Never to SceneTown.
- Fees
- One SceneTown fee, always shown before you pay.
- If an event is cancelled
- A full refund, automatically.Opening soon
- Sellers are paid
- Into their own Stripe account, after the show.Opening soon
- Records
- Kept for seven years. Yours to download.